Closo.ai GDPR Compliance

Last updated: 13 Feb 2025

The EU General Data Protection Regulation (GDPR) is a comprehensive data privacy law that affects how organizations process personal data of individuals in the European Economic Area (EEA). Closo.ai is committed to GDPR compliance and has implemented measures to ensure the protection of your data.

Does GDPR affect me?

The GDPR applies to any organization that processes personal data of individuals in the EEA, regardless of where the organization is located. If you use Closo.ai to process data of individuals in the EEA, you need to be aware of and comply with the GDPR.

Data Processing Addendum (DPA)

Closo.ai offers a DPA to its customers who are controllers of personal data under the GDPR. This DPA outlines the responsibilities of both parties regarding data processing, security, and compliance. You can access our DPA here: https://www.closo.ai/legal/DPA

Closo.ai's Role as Controller and Processor

Controller: Closo.ai acts as a controller for the data necessary to provide and manage our services, analyze usage, prevent fraud, and comply with legal obligations.

Processor: Closo.ai acts as a processor for the company data you import into the platform. You, as the Closo.ai user, are the controller of this data and are responsible for ensuring lawful processing.

Data Processing Location

Closo.ai's servers and data processing primarily take place within the European Union.

Purposes of Processing

We process data for the following purposes:

  • Providing and maintaining the Closo.ai service.
  • Account management and customer support.
  • Service improvement and analytics.
  • Security and fraud prevention.
  • Marketing communications (with consent or legitimate interest).
  • Legal compliance.

Data Subject Rights

Closo.ai facilitates the exercise of data subject rights, including access, rectification, erasure, restriction of processing, and data portability. Contact us at info@closo.ai to exercise these rights.

Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy, to comply with legal obligations, or to resolve disputes.

Security Measures

Closo.ai implements appropriate technical and organizational security measures to protect your data.

Questions?

If you have any questions regarding GDPR compliance or data protection, please contact us at info@closo.ai.